Dear Friend,

Lets look at what takes to select and implement the right CRM solution for your company.

   

in this issue
  • SaaS is a Four-Letter word for SMB
  • 5 Tips for Deploying On-Demand CRM
  • CRM Software Selection Does Not Have to Be Daunting Task
  • Case Study.

  • SaaS is a Four-Letter word for SMB
     

    Adoption of on-demand solutions by SMBs continues to increase, but many smaller companies are still wary of the concept of software-as-a-service, according to a new study.


    5 Tips for Deploying On-Demand CRM
     

    Vendors can offer all kinds of suggestions on how to plan your deployment. Consultants can help with time lines and schedules. But if you're looking for some serious advice on how to kick-start your project--and see it through--who better to ask than those who've done it before?


    CRM Software Selection Does Not Have to Be Daunting Task

    "Customer Relationship Management (CRM) software solutions can do great things for a company, when they are selected and implemented correctly. This is easier said than done, however, and many decision makers are left scratching their heads trying to determine exactly what the company’s needs are and how to select a solution that actually meets those needs.


    Case Study

    "The fact that we are supporting so many more units in the field without increasing our department’s headcount is evidence that RightNow has boosted our productivity"

    David Debtry, Technical Office, Nikon.
     

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