Dear Friend,
What does it take to make all your sales team Standout? Also, Hosted or Housed, a question often asked. Maybe this will shed some light into the subject.
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| Hosted or Housed? |
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The good news is, the choice to implement a CRM solution improves a business: It ups sales by targeting customers more specifically; it reduces process errors and so cuts costs; and it increases both customer loyalty and satisfaction, which also makes more money for the company. The bad news? Well, there really isn't any, even though an implementation can be daunting. Eventually, the CRM delivery-model decision an enterprise makes--to go with a hosted or with an on-premise model--boils down to choosing which elements of a suite or which specific applications meet the enterprise's needs list. A thorough in-house assessment of all business sectors is the first step to take. |
| RightNow's next generation CRM platform |
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RightNow Technologies has taken the covers off a $25m two-year technology development project, the RightNow 8 enterprise suite. And this enterprise software-as-a-service company believes this will carry it into the big leagues. |
| Free Webminar: Make all your sales team Standout Performers. |
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AGI invites you to discover how to make everyone in your sales force a standout performer...and increase your revenue. Leading sales industry expert Jim Dickie, managing partner of CSO Insights, will share the results of his latest research on successful sales management strategies during a FREE webinar. |
Case Study |
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"Usage uptake suggests that the web is becoming the preferred customer service channel and this is having a direct impact on reducing calls to agents. There’s a cost saving associated with this. We calculate that every 10 items viewed during a RightNow customer service session saves BA a call. If we attach a value to that call we can estimate our return on investment." |
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"Action may not always be happiness, but there is no happiness without action."
Sir Benjamin Disraeli
(1804-1881 )
British prime minister and statesman